For as long as there have been salespeople, there have been sales techniques,
both good and bad. Almost as long, there have been gurus touting the latest and
greatest sales technique at the highest prices. Companies seek the salesperson
who has trained him/herself in the latest sales techniques and hope they can
become highly productive in sales at their own cost. Most major companies have
some type of tuition reimbursement but few offer salespeople opportunities to
enhance their sales techniques. Before you go out and plunk down you hard earned
cash, learn what type of salesperson you are, what are the ideal characteristics
of each, and how can you go about becoming a superstar by improving your sales
techniques.
This article, and my sitehttp://www.salestechniquesonline.com will shed light
on how to become a highly productive salesperson and increase your sales
techniques and selling skills simply by remembering what makes you you!
Many surveys have been taken to determine just what it is that makes a good
salesperson. There are four different sales 'types:'
CLOSER - Unafraid of rejection, they quickly push for the order, collect
a check, and move on. Sales Technique: They're enthusiastic, dynamic.
fast-paced, and rarely stay around prospects long enough to develop lasting
relationships. Books titled '1001 Ways to Close The Sale' appeal to this killer
sales personality.
CONSULTANT - Able to develop long-term relationships, they focus on
serving client needs. Sales Technique: Emphasis is on creative problem solving.
They are good at blending patience and aggressiveness, as well as asking
questions and listening. Clients are loyal to this salesperson because of their
human relations skills and problem-solving abilities.
RELATIONSHIP - Friendly and supportive, these salespeople develop
long-term relationships with customers. Sales Technique: They are good customer
service people. High creativity and professional problem-solving are not as
pronounced as with the Consultant type. Route sales, general advertising, and
established account selling are typical areas for the Relationship-type
salesperson.
DISPLAY SALES - The Retail-type person responds to customer needs In a
friendly, low key manner. Brief personal involvement and little personal
rejection is encountered. Sales Technique: This type of salesperson most often
performs retail sales and catalog order sales. They don't have to use as much
creativity or extensive problem-solving skills. They're rarely paid on a
commission basis. Accommodating customers is their main theme.
As you can see, there are big differences among the four types of salespeople
and a number of different sales techniques and selling skills. It is usually
difficult to cross channels and move to another type of selling as it is usually
the style that fits the individual, not vice versa. The best advice is to figure
out what your selling type is and master it!
The best Closers sales technique is: generating and qualifying leads, making
presentations, dealing with objections, closing, and collecting initial
deposits. The best Consultants sales technique is: qualifying, determining
client needs, making great sales presentations, and responding to objections;
while maintaining solid customer relations and providing outstanding service.
The best Relationship salespeople are tops at: answering questions and
objections, as well as closing; while maintaining relationships which lead to
repeat business. They put the emphasis on customer service and follow-through.
The best Display salespeople are tops at: customer service and repeat business.
As order takers, they are not expected to generate and qualify leads, do
in-depth needs analysis, handle objections, or make professional sales
presentations. Focus on the Consultative Type For most types of business, the
consultative salesperson is the best bet. Why? It takes a true consultative
salesperson to build long-term, mutually- profitable client relationships.
Darren Slaughter has been consulted for companies large and small, across
many industries in many countries and feels one thing remains constant, be who
you are. You will be less effective if you are anything otherwise. His site,
http:///www.salestechniquesonline.com helps you get your Mojo back along with
your paycheck!